Our Mission
Here at New Beginning Jewelery we are dedicated to bringing you the highest quality of Gold rings, Silver Rings and Gem stones available without sacrificing quality for price along with the helpful and courteous service you deserve. You will find our web site inviting and easy to navigate to locate products quickly. If you are unsatisfied with your order or with our website in any way, please feel free to contact us and we will be happy to help you. We want you to know that we truly value you as a customer, we will continue to do our best to earn your continued business!
Our Commitment
We are committed to providing you with the absolute best customer service possible, so... We realize that occasionally when you order an item on the internet just as when you purchase in a Department or Jewellery Store, the product you purchase might have to be returned. For this reason, we will gladly accept returns.
Terms and Conditions:
Please read this page carefully prior to placing an order. When you place an order, you accept the terms and conditions listed in the Policies and Procedures.
Money Back Guarantee
Money Back Guarantee We want you to be completely satisfied with every item that you purchase from New Beginning Jewelery, but if you are not completely satisfied with any item that you have purchased, you may request a return authorization number within 14 business days of delivery. Simply contact us at Support@newbeginningjewelery.com and within 48 hours you will receive a response via e-mail from us. We'll gladly exchange your merchandise or refund your purchase price, excluding shipping charges. The item or items must be returned undamaged, and in original packaging. See complete return Instructions in Policies and Procedures.
Damaged or Defective Items
We work hard to deliver your merchandise to you quickly and safely. Please inspect your item / items immediately upon receipt. If an item is defective, damaged in transit or you receive a different product from that which you ordered, please e-mail us within 14 business days at Support@newbeginningjewelery.com You may return your order at our expense for a replacement item. Upon receiving your request, we will respond within 48 business hours with, a return authorization number, instructions. See complete return Instructions in Policies and Procedures.
Colour Disclaimer
Monitor Colour Disclaimer All images represent our products to the best of our ability within the limits of the Internet and computer graphics. Unfortunately, individual computers reproduce colour in vastly different spectrums; depending on video cards, monitor settings and so forth. For this reason we cannot guarantee that the image you see accurately portrays the actual product colours. The customer will be responsible for all charges incurred in shipping and or returning of products for this reason.
Shipping Rules and Restrictions
International shipping is currently available unless otherwise stated. Some orders can only be shipped within the continental United States. This EXCLUDES Alaska, Hawaii and Puerto Rico. . Most orders will be shipped via UPS Ground Service or via USPS or Canada Postal Service. For more Information see Shipping.
We Would Love To Hear From You!
We would love to hear from you! Please take a moment if you can and let us know what you think of our site or our products. This information is used only by us to help us in bettering our services to you and never sold or given to any third party. Email us at Support@newbeginningjewelery.com